Consultant Bios

Employee & Labor Relations

Lynne Eisaguirre
Consultant, J.D.

Consulting Expertise

Lynne is a dynamic and accomplished author, public speaker, consultant and trainer in the areas of conflict management and negotiations, employee relations, diversity and harassment. She is a workplace expert, former employment attorney and author of six books on workplace topics. Lynne helps drive business success through customizing enterprise wide consulting and training offerings and working with executives, managers and individuals.

Client Experience

Bristol Myers Squibb
CH2M Hill
Harley-Davidson
Oracle
Southwest Airlines
Sun Microsystems

Project Expertise

Employee Retention
Employment Investigations
Legal Compliance & Legal Responses
Team Building
Training - Conflict Management, Diversity, Harassment

Education

J.D., University of Colorado School of Law

Mark Hines
Consultant

Consulting Expertise

Mark has more than 25 years of domestic and international employee relations, labor relations, human resources and EH&S experience with large consumer products companies. His career has been devoted to building positive employee relationships in both union and non-union environments during periods of significant organizational growth and change. Mark has served as chief spokesperson in more than 35 sets of labor negotiations and successfully managed company campaigns in NLRB certification and de-authorization elections. Most importantly Mark understands what it takes to build a high-integrity, engaged workforce.

Client Experience

Coors Brewing Company
Idaho National Labs
Rayovac Corporation
The Children's Hospital

Project Expertise

Employee Relations
Dispute Resolution
Labor Relations
Union Avoidance


Education

MA, Kent State University, Public Administration
BS, Ohio University, Public Administration

Glenn Gilchrist
Consultant

Consulting Expertise

Glenn has 35 years of operational and human resources experience with one of the largest, most complex, global organizations. He is a highly accomplished senior HR executive with successful track record as a leader, trusted advisor/coach and business partner. He has a reputation as a result focused strategic thinker, agile tactician, developer of talent and someone with proven negotiating, influencing, and conflict resolution and persuasion skills. Glenn believes human capital is a long-term competitive differentiator for business.

Client Experience

Royal Dutch Shell
KSBJ Radio
Various Non-Profits

Project Expertise

Crisis Management
Diversity & Inclusion
Executive & Leadership Development Coaching
Labor/Industrial Relations
Mergers, Acquisitions and Divestments
Organization Effectiveness/Change/Design
Performance Management

Education

BSBA, University of Florida, HR/Labor Relations

Pamela Fagan Hutchins, Esq.
Legal Compliance Consultant

Consulting Expertise

Pamela is former VP of HR and Legal with a petroleum company. She is also an experienced trainer and attorney, as well as a frequent speaker at HR conferences.

She has provided employment practices consulting services to clients since 1992. Pamela areas of focus include training, coaching, expert witness, consulting and investigation services. In addition, she has played a role in creating and administering course content and training.

Client Experience

Andrews Kurth
BP
City of Dallas
CPS Energy
NATCO
Petrobras Americas

Project Expertise

Employee Relations
Union Avoidance
Legal Compliance Audits & Training
Investigations & Responses

Education

JD, University of Texas School of Law
BBA, Texas A&M University, Management Information Systems

Karen Miles
Consultant

Consulting Expertise

Karen has a unique combination of line and staff experience in a wide range of functional areas. Most recently she served as VP of HR and Administration for ExpressJet. She held multiple operational roles within the airline industry prior to moving into HR.

Karen has significant business transformation, M&A, labor relations and executive development experience. Karen has crafted learning programs that touch on leadership, diversity, compliance, union avoidance and succession planning. She also has experience working with boards and developed a corporate governance/corporate board education program. She serves as a board member on the Police Officer Civil Service Commission Board.

Client Experience

ExpressJet
Continental Airlines
Delta Airlines

Project Expertise

Executive Coaching & Development
Labor Relations & Union Avoidance
Development & Delivery of Diversity & Inclusion Programs
M&A
Compensation & Benefit design

Education

BS, Sociology & Psychology, Bethune Cookman College

Doug Monroe, Ph. D.
Consultant

Consulting Expertise

As a senior HR executive with JPMorgan Chase and Chase Bank of Texas, Doug played a critical role in business expansions, merger integrations, reorganizations, and complicated employee relations matters. He was also part of the senior HR team that established nationally renowned programs in leadership development, compensation and benefits, performance management, work life balance, and diversity. Doug’s consulting work pairs him with CEO's and owners of small and mid-sized companies focusing on vital management and human resources issues.

Client Experience

Chase Bank of Texas
JP Morgan Chase
NASA
NGP Capital

Project Expertise

Employee Relations
Executive & Leadership Development
Mergers & Acquisitions
Talent Management

Education

Ph.D., Georgetown University, American Social and Labor History
BA, Middlebury College, American History

Janine Starr
Consultant

Consulting Expertise

Janine brings nine years of combined HR and management consulting experience across multiple specialties including benefits, compensation, talent management, organizational effectiveness, training and development, leadership coaching, H-1B work authorizations, recruiting, and employee relations. She has applied her people and professional skills to partner with Fortune 500 companies in numerous industries including aerospace and defense, semiconductor, oil and gas, software and technology.

Janine has successfully designed and implemented best-in-class training platforms, change management programs, executive and employee benefits packages, recruitment and severance protocols, market-based compensation plans, and a variety of HR solutions for Texas based and global workforces.

Client Experience

Accenture, Ltd.
AgileAssets Inc.
Freescale Semiconductor
Motorola, Inc.

Project Expertise

Benefits Administration
Employee Relations
Job Evaluations
Organization Design

Education

MBA, Baylor University
BA, Psychology, Baylor University