A Robot Can Make Your Burger – What That Means For HR >

I want to get on a plane and head to San Francisco to experience “Creator“, the new restaurant with the world’s first robot-made burger. “Creator isn’t the machine so much as it is the diner, the chef who uses the instrument, the dining experience, and the designers who created these robots.” As we talk about the future of work, technology continues to be at the forefront of disruption.  As a result, the…

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You Got the Skills to Pay the Bills? >

I’ve got the skills to pay the bills, ya I got the got the got the skills to pay the bills I’ve got the skills to pay the bills Ah what you got, I got the skills to pay the bills For those who don’t know me, my eclectic mix of music loves includes the Beastie Boys.  This track has multiple interpretations, but its essence is about having the ability to…

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Not a Whole “Lotto” Thought Went Into That Decision, United >

You’ve all read about United Airlines replacing bonuses with a lottery and trying to tie it to their Core4 mission to become “known as the most caring airline in a highly-competitive industry”.  It didn’t go over so well.  In fact, it crashed and burned. The announcement was made public on a Friday, and by the following Tuesday United announced they were “hitting the pause button” on the new rewards program. …

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Top 5 Human Capital Focus Areas for the CEO >

I am often asked by CEOs what they should focus on in terms of Human Capital. Many see a long list of initiatives that their Human Resources teams are undertaking and wonder which are truly driving the business. My answer is that like any function, HR has many initiatives that may drive its own efficiency or be required for compliance, but there are five fundamental questions CEOs must ask of…

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Talent Relationship Management (TRM) – The Emerging Critical Advantage >

The future of the workforce requires a different way of looking at talent and managing talent relationships. More freelancers, a more mobile workforce, and continued scarcity of key skills will require employers to manage much more long-term strategic relationships with talent, and to not just think about talent as a supply that can be procured from the market at any time. Companies can think about this emerging capability as Talent…

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Why Resumes Need to Retire >

I spoke at a conference 5 years ago in which I declared, “resumes suck”.  The context was about over-inflated resumes filled with key words, and on the other side, employers who dismiss great talent based on a piece (or 10) of paper.  In short, resumes needed to be retired and replaced with a more dynamic way of matching talent with needs. Yet in 2018, we will still ask for traditional resumes, and…

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Salary History Inquiries Are on the Way Out. What’s Your Game Plan? >

The hiring process is a complex and critical business issue for most organizations. The stakes are high, particularly in our current low-unemployment climate where the challenge of finding the right talent has increased exponentially. Every organization has a pressing need to fill key positions with new team members who have the right skills and abilities to do the job and align with the company culture. Amid this pressure to get…

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Lunch is for Wimps, So Keep Staring at Your Phone >

Remember when owning a mobile phone was a symbol of success? You know, the Motorola monster Michael Douglas, aka Gordon Gekko, aka “Awww, lunch is for wimps“, wielded around so powerfully in 1987’s “Wall Street“?  Everyone wanted one, but only a few were privileged enough at the time to own one. Fast forward and A) recognize the speed of technological change is mind-blowing and B) do you kinda now wish…

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